Yes, you can troubleshoot before contacting a dealer. Here are some simple procedures you can perform before going to the expense of a service call:

Check disconnected switches (indoor and outdoor if you have a split system). Make sure circuit breakers are ON or that fuses have not blown. Check for sufficient airflow. Make sure air filters are clean and that supply-air and return-air grilles are open and unobstructed. Check the settings on your thermostat. If you want cooling, make sure the temperature control selector is set below room temperature and the SYSTEM switch is on the COOL or AUTO position. If you want heat, make sure the temperature control selector is set above room temperature and the SYSTEM switch is at HEAT or AUTO. The FAN switch should be set at AUTO.

Parts and labor costs continue to go up. One service call to replace a minor part can easily cost $100.00 or more.

No! Along with extended warranties designed for new systems, our company offers extended warranties for existing systems one (1) year old and older.

Yes. The extended warranties offered do not cover maintenance or damage due to external causes.

At the time of purchase. This is a one-time charge for the life of the coverage. There are no hidden costs.